Literature review on conflict management in the workplace

Ltd all rights ct management strategies and employees’ productivity in a nigerian state civil e and education scientific research to » archive» volume 2» issue 4»research access   ct management strategies and employees’ productivity in a nigerian state civil ment of business management, akwa ibom state university, obio- akpa campus, akwa ibom state. Conflict can also arise when two or more values, perspective and opinions are contradictory in nature and have not been agreed upon.

Aliterature review on leadership in the early years

2000, team conflict, integrative conflict- management strategies, and team effectiveness; unpublished doctoral dissertation, university of tennessee, knoxvillein article. Finding has also revealed that imposing as a conflict management strategy has a negative significant contribution to employees’ productivity.

Help new research papers in:physicschemistrybiologyhealth sciencesecologyearth sciencescognitive sciencemathematicscomputer rivacycopyrightacademia ©ct management strategies and employees’ productivity in a nigerian state civil e and education scientific research to » archive» volume 2» issue 4»research access   ct management strategies and employees’ productivity in a nigerian state civil ment of business management, akwa ibom state university, obio- akpa campus, akwa ibom state. To examine the contribution of various conflict management strategies (collective bargaining, negotiation, avoidance and imposing) to employees’ productivity in the workplace.

Therefore, conflict is the commonest, general and wide- spread phenomenon that is synonymous with group activity and interaction. Just like any other organization, akwa ibom state service is still confronted with various forms of conflict both interpersonal and conflict task conflicts.

Conflict management strategies refer to the internal mechanisms used by the various authorities in resolving conflict (adeyemi and ademilua, 2012). There is no significant relationship between each of the conflict management strategies and employees’ productivity in the workplace.

2005, conflict management in an age of globalization: a comparison of intracultural and intercultural conflict management strategies between koreans and americans. This means that conflict is a “necessary evil” that one cannot do ct refers to a situation in which there are incompatible goals, cognition or emotion within or between individuals or groups that led to opposition (uya, 1992).

Discussion of the study examines the role of conflict management strategies on employees’ productivity in a nigerian civil service. Statement of the problem quite visibly, most organizations have devoted a greater part of economic time and effort to settle conflict related issues.

2013: conflict management and organizational performance in secondary schools in cross river state: research journal in organizational psychology and educational studies: emerging academy resources, 2(2), article. Therefore, it was recommended that conflict in whatever level should not be ignored but should be effectively managed for better employees’ productivity in the workplace.

Conclusionthis study has examined the contribution as well as the relationship between different conflict management strategies and employees’ productivity in the workplace. Current table in a new results in table 2 showed a significant positive relationship between collective bargaining and employees’ productivity in the workplace(r =0.

Some of the strategies used in managing conflict include forcing, avoidance, structural changes, compromise and smoothing (ladipo, 1997). Both parties in the conflict have to agree with who the arbitrator should be, and that the decision of the arbitrator will be binding on them all.

Mcshane and gilnow (2000) as well as robbin (2001) collectively proffered the various methods of conflict management strategies to include collective bargaining, reconciliation, negotiation and arbitration. Constructively managed conflict induces a positive performance while poorly managed conflict heats up the environment to bring about ‘dislocation of the entire group and polarization, reduced productivity on job performance, psychological and physical injury, emotional distress and inability to sleep, interference with problem activities, escalation of differences into antagonistic position and malice and increased hostility (akanji, 2005).

What is the contribution of various conflict management strategies (collective bargaining, negotiation, avoidance and imposing) to employees’ productivity in the workplace? Therefore, it is very important to examine which of the conflict management strategies could endanger increase in employees’ productivity in the workplace given the fact that conflict is inevitable.

Discussion of the findings this study has shown a significant positive contribution of collective bargaining and negotiation as conflict management strategies to have a significant contribution to employees’ productivity. Also, lee & rogan (1991) examined the conflict management styles of local government employee with superiors, peers and subordinates.

Literature review conflict was viewed as a negative and undesirable aspect of organizational life in the early days of management research and theorizing (robbin, 1983). If properly managed, conflict can lead to the development of ideas, and can also create internal cohesiveness among groups.

If conflicts are not properly managed, it can result to bad feelings, low turnover and costly litigation (hirschman, 2001) but when properly managed, can result to increased individual participation, innovativeness and increased employee’s productivity (uline, tschannen-moran, & perez, 2003). This therefore means that collecting bargaining and negotiation are the conflict management strategies that can enhance employees’ productivity while imposing and avoidance will discourage employees’ productivity.